Digital Transformation – The New Age of Experience

Digital Transformation (often abbreviated as DX or DT) is the process of reimagining a business or organization. It is a process of bringing in new changes, adopting new technologies, modifying existing business cultures and upgrading end-user experiences to meet the market needs of this digital era. Success in Digital Transformation depends on the mindset, not the technology – it adds value not only to your business, but also to every customer you interact with.

Digital transformation isn’t as simple as integrating all the latest technologies into your systems. Understanding how digital transformation can be applied to a business allows you to adapt accordingly and leverage the opportunities it offers. Existing workflows are thus able to achieve maximum efficiency and competitiveness. There are a lot of technologies out there, the most prominent of which are Cloud, DevOps and Big Data.

We at 0101 Digit All Solutions believe that digital transformation manager is more about humans than technology or business. Often, the focus shifts from customers to the product and innovation. However, the customers are the ones who decide the fate of a business’s success – and more often than not, a business can lose its value because of this shift. A study done by Everest Group concludes that 78% of companies fail at their digitalization goals. At 0101, if Digital Transformation is the goal, then User Experience transformation is the groundwork. Here, our focus is on extracting value through experience. Ultimately, people and technology drive the transformation.

Many enterprises struggle because they have become accustomed to outdated legacy systems, backing off at the first sign of any major change. The first step to enabling it is to change that mindset. Many believe that DX happens at an enterprise level. But that’s not true. It neither happens overnight nor wholly at the enterprise level. Most successful digital transformation managers in recent years have succeeded because the implementation started at the product level. Every product should have its own vision and strategies. Once that is established, the executives need to support that with enterprise-level resources.

Comments are closed.